Clear Answers To Frequently Asked Questions

Real questions. Clear answers. Brighter smiles.

Curious about straightening your teeth? Not sure about the next step in your treatment? Find bite-sized answers, clear advice and a few things you didn’t even know you wanted to ask.

Search FAQs

Straightenyour teeth

Whitenyour smile

Smile carebasics

Money& payment

Smilesupport

Justwondering...

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Search FAQs

Straightenyour teeth

How long do clear aligner treatments take?

How long do clear aligner treatments take?

Do aligners hurt?

Do aligners hurt?

Can I eat and drink with my aligners in?

Can I eat and drink with my aligners in?

What happens if I lose an aligner or a retainer?

What happens if I lose an aligner or a retainer?

Are the aligners really invisible?

Are the aligners really invisible?

Will I need to wear retainers forever?

Will I need to wear retainers forever?

Whitenyour smile

How long do whitening results last?

How long do whitening results last?

Is teeth whitening safe?

Is teeth whitening safe?

Will whitening make my teeth sensitive?

Will whitening make my teeth sensitive?

Is teeth whitening right for me?

Is teeth whitening right for me?

What shade will my teeth go?

What shade will my teeth go?

How is Smile White better than DIY kits?

How is Smile White better than DIY kits?

Smile carebasics

How do I clean my retainers properly?

How do I clean my retainers properly?

How often should I brush for best results?

How often should I brush for best results?

What foods or drinks should I avoid to keep my teeth whiter for longer?

What foods or drinks should I avoid to keep my teeth whiter for longer?

Is flossing really necessary?

Is flossing really necessary?

Money& payment

How much does treatment cost?

How much does treatment cost?

How much is my total treatment cost?

How much is my total treatment cost?

Can I spread the cost with finance options?

Can I spread the cost with finance options?

What’s included in my treatment plan?

What’s included in my treatment plan?

What happens if I change my mind or need a refund?

What happens if I change my mind or need a refund?

Are there any hidden fees?

Are there any hidden fees?

How do I update my payment details?

How do I update my payment details?

Can I change the date my treatment payments are withdrawn?

Can I change the date my treatment payments are withdrawn?

How do I pay for my treatment in full or make additional payments?

How do I pay for my treatment in full or make additional payments?

What are my monthly payments?

What are my monthly payments?

Smilesupport

Can I reschedule my next appointment?

Can I reschedule my next appointment?

How many trips to the dentist will I need throughout my treatment?

How many trips to the dentist will I need throughout my treatment?

What is IPR and what does it do?

What is IPR and what does it do?

What are attachments and what do they do?

What are attachments and what do they do?

What happens during my first dentist visit?

What happens during my first dentist visit?

Can I change my Smile White dentist?

Can I change my Smile White dentist?

Who should I contact if I need support during treatment?

Who should I contact if I need support during treatment?

Can I make changes to my treatment plan?

Can I make changes to my treatment plan?

What do the numbers on my treatment plan mean?

What do the numbers on my treatment plan mean?

What are the pink dots on my plan?

What are the pink dots on my plan?

Justwondering...

Am I too old for aligners?